Shipping policy

At SAO, we are dedicated to ensuring the swift and secure delivery of your product. To achieve this, we've partnered with Shiprocket, a trusted logistics provider, to facilitate seamless shipping.

Order Processing and Dispatch:
Your order will be processed and dispatched within 2 days of your purchase.

Shipping Timeline:
Our standard shipping timeline is designed to deliver your orders within 7-10 business days from the purchase date. However, please be aware that in rare cases, slight delays may occur due to unforeseen circumstances such as government interventions or natural events.

Unforeseen Delays:
Please understand that we cannot be held responsible for unexpected weather conditions, customs clearance processes, or delays caused by courier companies after items have been dispatched.

Multiple Addresses:
Please note that each order can only be shipped to a single destination address. If you need products delivered to different addresses, you'll need to place separate orders.

Partial Shipments:
While we make every effort to ship all items in your order together, this may not always be possible due to factors like product characteristics or availability.

Reputable Courier Agencies:
To ensure that your order arrives swiftly and in pristine condition, we exclusively work with reputable courier agencies for our shipping services.

We understand the excitement of owning a SAO product, and we are committed to making your experience exceptional. For any shipping-related inquiries, please don't hesitate to contact our customer support team. Your satisfaction is our top priority.